Terms of Service

By using services provided by ClearNorth IT, you agree to the following terms and conditions.

ClearNorth IT provides remote and on-site IT support services for residential and small business customers.

Service pricing is provided as flat-rate estimates whenever possible. Additional charges may apply if problems extend beyond the original scope of work.

Customers are responsible for maintaining backups of important files and data before any repair or troubleshooting service begins.

While ClearNorth IT makes every reasonable effort to diagnose and resolve technical problems safely and professionally, we are not responsible for:

• Existing hardware failures

• Pre-existing malware or system damage

• Data loss

• Third-party software issues

• Service interruptions beyond our control

Remote support sessions may require temporary access to customer devices for diagnostic and repair purposes.

Payment is due upon completion of services unless otherwise agreed in writing.

ClearNorth IT reserves the right to refuse service in situations involving illegal activity, abusive behavior, or unsafe working conditions.

By using our services, you acknowledge and accept these terms.

For support or questions, contact:

support@clearnorthit.com

© 2026 ClearNorth IT. All rights reserved.

Remote & On-Site IT Support for Homes and Small Businesses.

Phone: (224) 707-0205 | Email: support@clearnorthit.com

Remote support may require temporary access to your device. Access is only provided with your permission and can be ended at any time.